Imagine what they can do now.
The desk work, done by software
Signatures, tax, warranty time, recalls — the checking still has to happen. Who does it is the choice.
Documentation that holds up
- Missing customer signatures — customer-pay and warranty, told apart
- Missing odometer readings, in and out
- Sales tax on customer-pay invoices, verified against the required rate on taxable parts
- Work performed without recorded customer approval
- Critical inspection findings neither completed nor disclosed as declined
- Labor charged above your standard rate/matrix
- Repeat visits with the same concern, before a pattern becomes an escalation
- Every finding in a resolve/disregard queue, with a permanent searchable archive
Watched line by line, every day
- Technician clocked time graded vs warranty time billed, per line
- Overlapping clock time caught — even across two repair orders
- Warranty add-ons — warranty lines on the final invoice that were never on the approved work order, flagged
- Open recalls cross-checked against the work performed
- Recall repairs: the technician's manufacturer-required certifications verified as of the repair date
- Your best consecutive-RO window assembled for the annual labor-rate application
See the money moving
- Who discounts, how often, how deep — down to the op code, in % and $ where your DMS records them
- Declined services per advisor — with a follow-up text drafted for each customer to win back
- Each advisor's selling mix and performance measured against their peers
Built for the ones doing the work
Advisors start the day with five priorities
Each advisor gets their own dashboard, a daily work plan of their five most important actions, and their own daily email.
Managers start the day with one email
A daily digest of what happened yesterday and what's open — with an AI morning brief on top. Installs on a phone like an app, push alerts included.
AI that explains itself
Findings explained in plain English, questions about your own store answered, coaching drawn from the numbers. It reports and explains; the service manager decides.
It never guesses
When the data is uncertain, ROview doesn't decide — it routes the finding to a person, with the reason it wasn't sure. A tool that guesses either accuses an advisor wrongly, or tells you you're clean when nobody actually checked.
Your systems, untouched. Your data, minimal.
Built by a GM and Service Director duo with 28+ years running dealerships.
We sat at that desk. That's why we built this.
Pricing: contact us.